Seen on CCTV

Privacy Policy

Last updated: June 2026

1. Who We Are

Seen on CCTV (“we”, “us”, “our”) operates the website seenoncctv.com. We are a UK-based community platform for sharing and searching CCTV and dashcam footage. Our contact email is info@seenoncctv.com.

2. What Data We Collect

  • Account data: Name, email address, username, and UK postcode when you register.
  • Uploaded content: Video files, location details, incident type, and optional contact information you provide when submitting footage.
  • Vehicle registration data: Hashed (one-way encrypted) vehicle registration numbers used for alerts. We do not store registrations in plain text.
  • Payment data: We use Stripe to process payments. We do not store card details on our servers.
  • Usage data: IP addresses, browser type, and pages visited, collected via standard server logs.

3. How We Use Your Data

  • To operate and improve the Seen on CCTV platform
  • To send transactional emails (upload confirmations, approval notifications)
  • To match vehicle registration alerts and notify registered owners
  • To comply with UK law and respond to lawful requests from authorities

4. Legal Basis for Processing

We process your data under the following lawful bases under UK GDPR: Contract (providing the service you signed up for), Legitimate Interests (community safety and crime prevention), and Legal Obligation (compliance with UK law).

5. Data Retention

Account data is retained for as long as your account exists. Video content is retained until removed by admin or following a valid removal request. Payment records are retained for 7 years as required by UK tax law.

6. Your Rights

Under UK GDPR, you have the right to: access, correct, or delete your personal data; object to processing; request data portability. To exercise these rights, email info@seenoncctv.com.

7. Third-Party Services

We use Bunny.net (video storage and delivery), Stripe (payments), Resend (email), and Neon (database). Each has its own privacy policy. We do not sell your data to third parties.

8. Cookies

We use session cookies for authentication only. We do not use advertising or tracking cookies.

9. Contact

For privacy enquiries, contact info@seenoncctv.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).